Program Overview
The Professional Office Management (PROM) Program equips students with the expertise needed to excel in today’s evolving professional office environments. Designed to develop essential administrative competencies, this program emphasizes proficiency in modern office software, effective communication strategies, and critical organizational skills.
Graduates will be prepared to work independently, take initiative, exercise sound judgment, produce high-quality business documents, and manage office operations with confidence. Students will gain hands-on experience in office procedures, Microsoft Office applications, accounting fundamentals, time management, project coordination, and supervisory leadership. Additionally, emphasis is placed on developing soft skills highly valued by employers, such as adaptability, teamwork, and professional communication.
Introduction to AI in the Office Environment
As artificial intelligence (AI) continues to transform workplaces, the PROM Program integrates AI concepts to prepare students for the future of office management. Students will explore how AI-powered tools enhance productivity, automate routine tasks, and support decision-making in administrative roles. Topics include AI-driven data analysis, automated scheduling, digital assistants, and ethical considerations in AI adoption.
Capstone Course & Career Outlook
As part of the curriculum, students will complete a Capstone Course, integrating their learning through real-world applications and career preparation activities. Those in managerial roles may also train and supervise entry-level office personnel.
The Professional Office Management Program prepares students for office leadership in diverse settings, from small businesses to corporate enterprises. With AI reshaping administrative roles, professionals with AI literacy and office management expertise will be in high demand. The career outlook for office managers, executive assistants, and administrative professionals remains strong, with AI expected to enhance efficiency rather than replace human oversight.
Professional Office Management program graduates will be equipped to:
- Oversee office operations efficiently and professionally
- Utilize industry-standard software and AI tools for administrative tasks
- Apply business communication best practices in workplace interactions
- Demonstrate organizational, supervisory, and project management skills
- Manage office resources, workflows, and personnel effectively
Upon successful completion of this program, students will be able to pursue the following professional certifications:
- Microsoft Office Specialist Word Associate
- Microsoft Office Specialist PowerPoint Associate
- Business Applications of Microsoft Excel
| COURSE | TITLE | S.H. |
|---|---|---|
| FIRST YEAR REQUIREMENT -STUDENT SUCCESS | ||
| YSU 1500 | Success Seminar | 1-2 |
| or YSU 1500S | Youngstown State University Success Seminar | |
| or HONR 1500 | Intro to Honors | |
| General Education Requirements | ||
| ENGL 1550 | Writing 1 | 3-4 |
| or ENGL 1549 | Writing 1 with Support | |
| ENGL 1551 | Writing 2 | 3 |
| MATH 2623 | Quantitative Reasoning | 3-5 |
| or MATH 2623C | Quantitative Reasoning with Co-Requisite Support | |
| PSYC 1560 | General Psychology | 3 |
| PHIL 2625 | Introduction to Professional Ethics | 3 |
| Major Requirements | ||
| CMST 2630 | Social Media Literacy | 3 |
| ENGL 3743 | Introduction to Professional Writing | 3 |
| ACCT 1503 | Essentials of Accounting | 3 |
| BUS 2600 | Business Applications of Microsoft Excel | 3 |
| MGT 3715 | Managing Employee Relations | 3 |
| MGT 3725 | Fundamentals of Management | 3 |
| PROM 1503 | Document Formatting | 3 |
| PROM 2602 | Introduction to Microsoft Word | 3 |
| PROM 2603 | Advanced Microsoft Word | 3 |
| PROM 2607 | Office Publications | 3 |
| PROM 2608 | PowerPoint | 3 |
| PROM 2614 | General Office Procedures | 3 |
| PROM 2615 | AI Productivity Tools | 3 |
| PROM 2616 | Cloud Collaboration Tools | 3 |
| PROM 2653 | Professional Office Management Capstone | 3 |
| Total Semester Hours | 61-65 | |
| Year 1 | ||
|---|---|---|
| Fall | S.H. | |
| YSU 1500 | Success Seminar or Youngstown State University Success Seminar or Intro to Honors | 1-2 |
| ENGL 1550 or ENGL 1549 | Writing 1 or Writing 1 with Support | 3-4 |
| PROM 1503 | Document Formatting | 3 |
| MATH 2623 or MATH 2623C | Quantitative Reasoning or Quantitative Reasoning with Co-Requisite Support | 3-5 |
| PSYC 1560 | General Psychology | 3 |
| Semester Hours | 13-17 | |
| Spring | ||
| ENGL 1551 | Writing 2 | 3 |
| PHIL 2625 | Introduction to Professional Ethics | 3 |
| PROM 2602 | Introduction to Microsoft Word | 3 |
| ACCT 1503 | Essentials of Accounting | 3 |
| BUS 2600 | Business Applications of Microsoft Excel | 3 |
| Semester Hours | 15 | |
| Year 2 | ||
| Fall | ||
| CMST 2630 | Social Media Literacy | 3 |
| PROM 2603 | Advanced Microsoft Word | 3 |
| PROM 2607 | Office Publications | 3 |
| MGT 3715 | Managing Employee Relations | 3 |
| ENGL 3743 | Introduction to Professional Writing | 3 |
| Semester Hours | 15 | |
| Spring | ||
| MGT 3725 | Fundamentals of Management | 3 |
| PROM 2608 | PowerPoint | 3 |
| PROM 2614 | General Office Procedures | 3 |
| PROM 2615 | AI Productivity Tools | 3 |
| PROM 2616 | Cloud Collaboration Tools | 3 |
| PROM 2653 | Professional Office Management Capstone | 3 |
| Semester Hours | 18 | |
| Total Semester Hours | 61-65 | |
Upon completion of the degree in professional office management, the graduate will be able to:
- Work independently and/or collaboratively as a team in providing support to key management personnel to meet the needs of the organization.
- Utilize industry tools, resources, technology, and software to facilitate, create, access, report and analyze business information.
- Plan, implement and manage business data and information by applying and adhering to standard office policies, procedures, and practices.
- Exhibit professional and ethical conduct in both personal and professional relationships according to office protocol.
- Develop, read and provide verbal, written and electronic instructions, directions and procedures; responding appropriately to co-workers, clients and other professionals.
- Create, input, edit, organize and print various data/business documents accurately and according to business industry standards using available office technology.
- Manage personnel, projects, and information processes.
- Demonstrate effective and appropriate formal and informal communication (verbal and written) in diverse work environments.
- Employ critical thinking, analytical problem-solving skills, and ethical decision-making techniques to address work-related issues.
- Research information using a variety of resources to accomplish tasks in the workplace environment.